Frequently Asked Questions

Here are some of the questions we get asked most often. Whether you're curious about our services, hours of operation, or how we can help you, we've got you covered. Check out the answers to common inquiries below, or feel free to reach out directly if you don't see what you're looking for. We're always happy to help!

When are your operating hours?

We are open Monday - Friday from 12pm -6pm

Do you guys perform house calls

We are a strictly mobile business that uses our modified tech box truck to do the work at your house or place of business.

Are there any travel fees?

Travel Fee Terms:

If we need to travel to your location, a travel fee of $0.65 per mile will be applied. However, if we are set up at a specific location and you choose to come to us, the travel fee will be waived. This ensures flexibility and transparency, allowing you to choose the most convenient and cost-effective option for your needs. The travel fee is required upon the technician’s arrival and must be paid prior to the start of any services. Should you choose to cancel the repair after the technician arrives, the travel fee will be deducted from your selected service.

What is the turnaround time?

We usually finish your device on the same day, but if it requires unique parts that we don't have on hand, we'll let you know and set up a time that works for you.

What areas do you currently cover?

At the moment, we cover the following areas. For additional information, please get in touch with us. We serve the following areas: Pelham, Southside, Birmingham, Gadsden, Reece City, Attalla, Rainbow City, and more. There can be a travel fee, depending on the location.

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